Water Sector News & Trends

Water and sewer customers are $3.5M behind on their bills to Winston-Salem, Forsyth County but COVID-19 relief remains.

https://journalnow.com/news/local/water-and-sewer-customers-are-3-5m-behind-on-their-bills-to-winston-salem-forsyth/article_d2c02006-e23b-11ea-94d5-9797438f9ed1.html

Past-due billings in the city-county water and sewer system are running 80% higher now than a year ago, thanks to COVID-19 relief efforts that included a temporary ban on cutting off service and collecting late fees and penalties.

Despite rising to $3.5 million at the end of July, the past-due billings do not have utility officials overly concerned, given the need to help people facing a coronavirus crunch and the economic health of the water and sewer system.

Courtney Driver, the director of the City-County Utilities Division, said her office is working on a plan to eventually start collecting the past-due bills.