Clean Water Current

NACWA held the third installment of its Lunch & Learn webinar series March 23 during which Association affiliate member Raftelis focused on utility storytelling with Tellevate Your Story.  

The complimentary webinar featured Grace LeRose and Jenn Clarke from the City of Richmond Department of Public Utilities in Richmond, VA; Rienna Nuber from Metro Water Recovery in Denver, CO; and moderator Samantha Villegas from Raftelis.  

The stimulating discussion centered around strategies utilities can employ to effectively communicate their stories with the communities they serve and make an impact through branding and social media. If you missed the webinar or would like to view it again, you can watch part one here and part two here.  

NACWA thanks all the speakers from the webinar and encourages members to participate in future Lunch & Learn events! Please contact Kindra Hemphill, NACWA’s Director of Marketing & Outreach, for more information.  

In a related development, the NACWA Communications and Public Affairs Committee also held a virtual meeting on March 24. The committee held a short debrief on the Lunch & Learn event, including key lessons learned.  The committee then dove into a robust discussion of how public clean water utilities are trying to communicate better with environmental justice communities in their service areas and where improvements can be made.   

There was also discussion of the upcoming NACWA Strategic Communications Conference in June.  Members with questions about the committee can contact Nathan Gardner-Andrews, NACWA’s General Counsel and Chief Advocacy Officer.